Office of Student Life

Student Conduct

Student Conduct - COVID-19/Virtual Learning FAQ

As the university responds to Coronavirus (COVID - 19) to promote the safety of our community, Student Conduct Staff will be working remotely and the office in Lincoln Tower will NOT be open for visitors. Our commitment to serving our students and the greater university community continues. We will update this FAQ as our circumstances change and our practices evolve to meet our core mission. 

Is the office open?

Although staff may be working remotely or in another office in Lincoln Tower, our work continues. Staff members are available as usual during normal business hours, but reachable only by phone, Skype, or email.




Nicki Adams


Emma Anderson


Krystal Reeb


Kirby Bell 


Kelly Smith


Alex Doming


Michael Volkman


Marshaa Lucas


My conduct case is still open and unresolved. What will happen?

We are proceeding with our work. We are conducting meetings by phone, Skype, Zoom and email. It may take us a bit longer to move your case forward through our process as we adjust to circumstances, but conducting a fair, thorough, and efficient process is still our goal. We appreciate your understanding as we adjust our processes to meet these ever-changing circumstances.

I have requested a hearing to resolve my case. What happens now?

We will be conducting hearings using Carmen Zoom. Your case manager will provide guidance and instructions for using Carmen Zoom for your hearing.

I have sanctions due soon. What should I do?

We understand that other circumstances may be affecting our students’ ability to complete their sanctions on time. Your case manager will listen and work with you to develop a plan to complete your sanctions. Please email your case manager if you want to talk about an extension.

If you can, continue to work diligently to complete your sanctions on time. The Student Wellness Center is working to accommodate students required to complete BASICS or CASICS using Carmen Zoom. The Student Wellness Center will also be looking at how to meet the needs of students required to complete the Diversion Program.

I need to report an incident or make a complaint.

As always, we ask you to submit your incident report or complaint at

You may use this form to report an incident or alleged violation by an Ohio State student of the Code of Student Conduct.

Our first concern is the safety and well-being of our students. If you or anyone you know feels unsafe or is in danger, please call 911 or Columbus Police at 614-645-4545 or OSU Police at 614-292-2121.

Although this form allows users to submit a report without providing their name or contact information, please understand that our options for acting on anonymous reports are limited. At a minimum, we ask reporters to provide contact information so that we can verify the authenticity of the submission.

For reporters who will not provide that information and will only report without providing contact information, please use the "other issues" option on the university’s anonymous reporting line found at

That system allows reporters to return to their report to provide additional information and to correspond with a university official while remaining anonymous.

To report incidents or alleged violations of the university’s Sexual Misconduct or Affirmative Action, Equal Employment Opportunity & Non-Discrimination/Harassment policies, please use the reporting form found at

**Note - employees seeking to fulfill their reporting obligations under those policies should use the report form found at  **

 I need a disciplinary records check.

Our office can process your request. You will find information about disciplinary records checks at

The online form to request a disciplinary records check is at

Special note to our federal agents and investigators who often visit our office in-person to conduct a records check, when using the online form at you must upload a copy of the release signed by our student. PLEASE REDACT the first FIVE digits of the social security number

As has always been our practice, we aim to respond to disciplinary records requests within two business days, but certain requests can take longer. Please plan for up to five business days.

We will not be able to respond to faxed requests or to send responses via fax until further notice.

Our ability to respond by US MAIL is likewise limited at this time. Please include an email address!

Is the mediation program still running?

At this time, due to the suspension of face-to-face instruction and the need to promote social distancing, our partners at the Moritz College of Law will conduct mediations using Carmen Zoom. You will find more information about the mediation program at

I called the main telephone number (614-292-0748), but no one answered.

During normal business hours – 8:00 a.m. - 5:00 p.m. – multiple staff members monitor the main phone number to pick up calls when our office associate is taking a call or away from her phone.

If you call and reach voicemail, it is because all available staff members are presently working with students. 

We've found in the past that students are often hesitant to leave a voicemail and instead prefer to call back repeatedly until a staff member was available to answer the phone. A better strategy is leaving a voicemail message. Multiple staff members monitor voicemail. If a staff member does not answer your call, please leave a detailed message with:

  • your full name
  • OSU email, and
  • callback number

If you could include your case number, that would be extremely helpful.

The health and safety of the university community is of the utmost importance. We appreciate your patience and understanding. Please be safe and healthy.