Student Conduct - COVID-19/Virtual Learning FAQ
As the university responds to Coronavirus (COVID - 19) to promote the safety of our community, Student Conduct Staff will be working remotely and the office in Lincoln Tower will NOT be open for visitors. Our commitment to serving our students and the greater university community continues. We will update this FAQ as our circumstances change and our practices evolve to meet our core mission.
Is the office open?
Although staff may be working remotely or in another office in Lincoln Tower, our work continues. Staff members are available as usual during normal business hours, but reachable only by phone, Skype, or email.
You will find staff emails at https://studentconduct.osu.edu/about-us/staff-directory/
To reach a staff member by phone, please call 614-292-0748. If the staff member is available, our office associate will connect your call. If they are unavailable, you can ask for a call back appointment – a specific time for the staff member to return your call – to avoid “phone tag.”
I have requested a hearing to resolve my case. What happens now?
We will be conducting hearings using Carmen Zoom. Your case manager will provide guidance and instructions for using Carmen Zoom for your hearing.
I have sanctions due soon. What should I do?
We understand that COVID-19 and other circumstances may be affecting our students’ ability to complete their sanctions on time. Your case manager will listen and work with you to develop a plan to complete your sanctions. Please email your case manager if you want to talk about an extension.
I need to report an incident or make a complaint.
As always, we ask you to submit your incident report or complaint at https://go.osu.edu/conductcomplaint.
You may use this form to report an incident or alleged violation by an Ohio State student of the Code of Student Conduct.
Our first concern is the safety and well-being of our students. If you or anyone you know feels unsafe or is in danger, please call 911 or Columbus Police at 614-645-4545 or OSU Police at 614-292-2121.
Although this form allows users to submit a report without providing their name or contact information, please understand that our options for acting on anonymous reports are limited. At a minimum, we ask reporters to provide contact information so that we can verify the authenticity of the submission.
For reporters who will not provide that information and will only report without providing contact information, please use the "other issues" option on the university’s anonymous reporting line found at https://secure.ethicspoint.com/domain/media/en/gui/7689/index.html.
That system allows reporters to return to their report to provide additional information and to correspond with a university official while remaining anonymous.
To report incidents or alleged violations of the university’s Sexual Misconduct or Affirmative Action, Equal Employment Opportunity & Non-Discrimination/Harassment policies, please use the reporting form found at https://equity.osu.edu/.
**Note - employees seeking to fulfill their reporting obligations under those policies should use the report form found at https://equity.osu.edu/. **
I need a disciplinary records check.
Our office can process your request. You will find information about disciplinary records checks at https://go.osu.edu/drc.
The online form to request a disciplinary records check is at https://go.osu.edu/dcrrequest.
Special note to our federal agents and investigators who often visit our office in-person to conduct a records check, when using the online form at https://go.osu.edu/dcrrequest you must upload a copy of the release signed by our student. PLEASE REDACT the first FIVE digits of the social security number.
As has always been our practice, we aim to respond to disciplinary records requests within two business days, but certain requests can take longer. Please plan for up to five business days.
Our ability to respond by US MAIL is limited at this time. Please include an email address!
Is the mediation program still running?
Yes! Our partners at the Moritz College of Law will conduct mediations using Carmen Zoom. You will find more information about the mediation program at https://studentconduct.osu.edu/for-students/student-mediation-program/
I called the main telephone number (614-292-0748), but no one answered.
During normal business hours – Monday through Friday, 8:00 a.m. - 5:00 p.m. – multiple staff members monitor the main phone number to pick up calls when our office associate is taking a call or away from her phone.
If you call and reach voicemail, it is because all available staff members are presently working with students.
We've found in the past that students are often hesitant to leave a voicemail and instead prefer to call back repeatedly until a staff member was available to answer the phone. A better strategy is leaving a voicemail message. Multiple staff members monitor voicemail. If a staff member does not answer your call, please leave a detailed message with:
- your full name
- OSU email, and
- callback number
Please include your case number. And try your best to speak clearly and slowly. Often we cannot quickly connect a voicemail with the correct staff member because the voicemail message left was unclear.
The health and safety of the university community is of the utmost importance. We appreciate your patience and understanding. Please be safe and healthy.